PRIVACY POLICY

We value your personal privacy and are committed to protecting the personal information you share with us while browsing and shopping on our website. This privacy policy describes how we collect, use, store and safeguard your information when you purchase sleep masks, noise‑reducing sleep accessories and related sleep kits from our platform.

Information We Collect

We collect necessary information that you voluntarily provide during account creation, order placement and service consultation. This includes your name, shipping address, contact information and order‑related details required to complete order processing and product delivery.

Payment‑related transaction data is handled by secure third‑party payment processors. We do not store your full credit card or payment card details on our website. All transactions are settled in USD for consistent checkout experiences.

We may also gather non‑identifiable browsing data such as device type, page access records and website interaction statistics. This anonymous data helps us optimize website functions, improve product display and enhance overall shopping experience for our visitors.

How We Use Your Information

Your personal data is primarily used to process your orders, arrange shipment within 1‑3 business days, complete delivery and handle return and refund services. When return requests are approved, we rely on your information to process refunds within 5‑10 days accordingly.

We use your contact details to send order updates, shipping notifications and responses to your service inquiries submitted through our Contact Us page. We may also use aggregated non‑personal data to analyze website performance and adjust our product offering for sleep‑related accessories.

We will never sell, rent or trade your personal identifiable information to unrelated third parties for commercial purposes. Your information will only be shared with trusted service partners who are essential for order fulfillment, payment processing and logistics delivery, and these partners are bound to respect your privacy requirements.

Data Storage & Security

We adopt standard industry security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. Your data will only be retained for as long as required to fulfill service purposes and comply with practical business needs. Once data is no longer needed, we will process it in accordance with secure data disposal practices.

Cookies

Our website uses cookies to improve your browsing experience. Cookies help remember your browsing preferences, simplify checkout operations and understand website usage conditions. You can adjust cookie permissions through your own browser settings at any time. Disabling cookies may affect part of website functions.

Your Rights

You hold the right to access, correct or request deletion of your personal information. If you wish to exercise your privacy‑related rights, please submit your request via our Contact Us page. Our contact email is available on that page. We will respond to legitimate privacy requests in a reasonable timeframe.

External Links

Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those external sites. We recommend you review the privacy policy of any third‑party site you visit.

How To Contact Us

For any questions, concerns or requests related to this Privacy Policy, please get in touch through our Contact Us page, where you can find our contact email and submit your messages.

This policy governs all information collected via our website. We keep improving our privacy protection standards to safeguard your user rights.